Computers that are not imaged or have an incompatible version can download the latest TeamViewer QS version directly from the vendor.įor the Help Desk and LTS staff to access a computer using TeamViewer, the person requesting remote support must first launch the application (search for “TeamViewer QS”), then give the ID and Password to the Help Desk or LTS staff. TeamViewer is remote access software used by the Computing Help Desk and Library & Technology Services staff.Īll College-owned computers should have TeamViewer installed, although it could be an outdated version.
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